GiG’s gambling operations are conducted in a sound and secure manner with a high level of consumer protection. Our aim is to uphold social responsibility, minimise the risk of end users experiencing harm caused by gambling, and to ensure gambling is not used in connection with or to support, criminal activity. GiG is entirely committed to protecting children and vulnerable people from being exposed to potential harm or exploitation from gambling.
We believe gambling should be fair and fun at all times and want our end users to treat gambling as recreation and spend only what they can afford to risk. For some, it can be more difficult and therefore our operations adopt the best practices of responsible gambling and technical compliance.
GiG’s operational practices include a dedicated team of player safety advisors who continuously monitor behaviour and customer chats and act upon alerts by interacting with those customers to ensure they receive support and advice.