Increase your conversion rate from newly registered users to first-time deposits by up to 43%

Our RG features allow you to immediately detect high risk and vulnerable players by detecting patterns of problem gambling, through our real-time automation. The process works by notifying the operations team immediately through direct messaging systems and when an incident is taking place, enabling you to take control and prevent self-exclusions, risk, fraud, and AML.

GiG’s managed services solution has it covered for you

With our managed services, we support our partners with a dedicated account manager and an integration manager that work closely together with you.

Our turnkey managed services are available from pre-launch throughout our partners’ business lifecycle, providing you with the operational, customer relationship management and media support you need to help manage and grow your gaming business. Whether you are looking for help with improving your conversion rate, growing your customer lifetime value or reducing your self-exclusion rate, we have it covered for you.

Looking after your digital strategy

Having a solid acquisition strategy is vital for any business, even more so when you are looking to expand your business, or enter a new market, which opens up a whole new level of competition and new target audience that you will want to reach and convert into new players. Having a digital marketing strategy in place is essential in achieving trust, a solid reputation, brand loyalty and ultimately success.

GiG’s media managed services solution creates a proven acquisition model that specialises in following player journeys, providing our partners with actionable, competitive insights to help you make impactful decisions around your acquisition strategy.

Process your KYC up to 80% faster than the industry average

The expert team from a B2C background

With over a decade of experience from within a B2C gaming environment, and with expert knowledge of our in-house CRM system and tools, and of our products, GiG’s CRM team delivers a best in class customer relationship management approach to help ensure that you are providing your players with the best possible journey and experience.

Choosing the right relationship

We cherry-pick the partners that we work with, we don’t just work with anyone.

We believe in being selective in the partners we form relationships with so that we can focus on long-term growth and ensure brand loyalty and the highest quality of tailored services for you and your players.

Decrease your average bonus costs by up to 17%

Find out more

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Here what our experts have to say in the media

experts-profile
Nicola Fitton on stepping up GiG’s C-level team

Nicola Fitton, COO

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experts-profile
Responsible Gaming automation and the sustainable future

Martin Pullen, Head of Ops

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experts-profile
Better together

Jirka Konietzny, Head of CRM

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experts-profile
Rethinking operations

Martin Pullen, Head of Ops

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experts-profile
Making the most of digital transformation

Mads Birch, Head of Media MS

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experts-profile
The digital transformation journey

Ashley Hardy, Director of Product

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The B2B services, including GIG Core (online gaming platform), and GIG Sports (proprietary sportsbook), are licensed and regulated by the Malta Gaming Authority (licence number: MGA/CRP/330/2016 issued on the 1st August 2018) and the UK Gambling Commission (44073).

The licences are held by iGamingCloud Limited (Company Reg. No. C48466 of @GIG Beach, Triq id-Dragunara, St. Julians, STJ3148, Malta.)

©2019-2021 Gaming Innovation Group. All rights reserved | Company Registration Number: C44319