The Role:
Act as the main technical point of contact for several GiG partners throughout their integration process as well as after launch.
Responsibilities:
- Act as a filter point for client communication at a technical level
- Effectively interact with our partners including providing technical explanations and guidance, running meetings and managing new and existing partner relationships throughout the integration and live phases
- Provide technical insight and expertise to partners and work with them in order to maximise their growth
- Communicate and coordinate with different tech teams to ensure that everything runs smoothly
- Analyse the business and operational procedures to improve integration processes
- Liaise with and configure third party providers integrated into GiG Platform
- Track progress and provide regular internal updates on timelines and partner plans
- Find new and innovative solutions for technical problems
Requirements:
- A broad technical knowledge across various fields: namely Infrastructure, Databases, Front End, Back End, APIs, SQL
- Proven ability to manage multiple accounts at a time
- Proven experience in successfully working directly with partners or clients in a primary contact or lead role
- Excellent problem-solving and technical, organisational skills
- High level knowledge of different software development processes
- Good negotiation and presentation skills
- Excellent verbal and written communications skills in English (other languages a plus)
- Willingness to roll up your sleeves and get things done
- Excellent team player
- Knowledge of different verticals of the gaming industry including casino & sportsbook
Benefits
- Hybrid Working Model
- International Health Insurance
- GiG Wellbeing Benefit (EUR 350)
- Career and Development Opportunities
- Coaching and Mentoring
- Birthday Leave
- Free Lunches
- Free Parking