CRM Specialist


Like to see your work have an immediate impact? Do you take pride in being organized and having a high attention to detail? Can you put yourself in the shoes of your ultimate audience? Are you solution oriented and a quick learner? Then you just might be our next CRM Specialist! We’re looking for someone with experience in the iGaming industry and a passion to deliver and execute high quality marketing campaigns. You’ll work closely with our Campaign Manager to plan, create and execute campaigns across multiple brands and in different markets. If you’re eager to apply your knowledge and gain more experience within CRM in a fast paced and diverse environment, we want to hear from you!

At GiG, we believe in creative freedom. That’s why we’re looking to score a talented CRM Specialist to join our Managed Services team. If you’re ready for a change and space within which to grow your skills, read on to put it into motion.

You’d be really excited to

  • Create and execute campaigns across multiple markets, brands and customers
  • Apply your industry knowledge and gain global experience
  • Grow within a close-knit team to achieve stellar results
  • Maintain an innovative and problem-solving mindset
  • Collaborate with brilliant people

You’re really awesome at

  • Building and executing effective marketing campaigns
  • Understanding customer needs and wants
  • Juggling multiple tasks on a daily basis
  • Thinking ahead and future-proofing
  • Learning loads of new stuff quickly

You’re also good at

  • Using marketing automation tools (e.g. Symplify, Fasttrack Autopilot)
  • Finding ways to automate repetitive tasks
  • Creative problem solving
  • Working within a close team
  • Keeping a cool head

You’ll be exposed to

  • A multi-client and market environment
  • A loaded in-house training academy
  • Industry game-changers and leaders eager to share their knowledge
  • A modern leadership approach
  • A flexible working environment

Day to day you’ll be

  • Executing campaigns on-site and off-site
  • Delivering high quality and timely campaigns
  • Picking up ad-hoc projects depending on team needs
  • Getting creative with fresh campaigns alongside the Campaign Manager


  • Have a keen understanding of Casino and Sportsbook
  • Have 1-2 years experience in CRM
  • Speak another language other than English

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How did you hear about this job?

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As a diverse and inclusive employer, GiG encourages applications from all sections of the community.

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The B2B services, including GIG Core (online gaming platform), and GIG Sports (proprietary sportsbook), are licensed and regulated by the Malta Gaming Authority (licence number: MGA/CRP/330/2016 issued on the 1st August 2018) and the UK Gambling Commission (44073).

The licences are held by iGamingCloud Limited (Company Reg. No. C48466 of @GIG Beach, Triq id-Dragunara, St. Julians, STJ3148, Malta.)

©2019-2023 Gaming Innovation Group. All rights reserved | Company Registration Number: C44319