Customer Support Adviser - (Norwegian Speaking)

Malta

The Role:

Our Customer Support Team is the pulsating heart of our customer experience. Have you got the passion, knowledge and skills necessary to provide an absolute world class customer experience? 

Could you be the reason our players come back to our sites? If so – you’ve found your match! We are looking for team players who really understand our customers.

We want you to feel with them, win with them and when needed, help them! It is important to us that you care about the people you interact with, and that you have interest in building long term value relationships.

What you'll be doing:

  • Handling incoming Chat, Email and Telephone enquiries
  • Achieving customer delight
  • Championing our customer satisfaction initiatives
  • Delivering a world class customer experience

Who you are:

  • Problem solvers
  • Excellent communication skills (both written and orally)
  • Innovators
  • Focused and hardworking individuals
  • Customer Experience Ambassadors
  • Team Player
  • Norwegian Speaking

What we offer:

 

We GiGsters play hard, but we work even harder. We take personal responsibility for our deliverables every day, and we’re killing it. We work as one GiG, from teams to individuals, to make iGaming fair and fun for all. Each GiGster, no matter what their role, is empowered to be disruptive. And we are agile enough to make it happen. We are front-runners and deliver the best, always, no compromises.

Something about us:

We’re a rapidly growing technology business and our vision is to open up iGaming to make it fair and fun for all.

We do this by being an industry leader in improving the user experience, putting compliance at the heart of our business and prioritising the social impact of our industry.

We offer:

  • Cutting-edge Cloud-based services
  • B2B Performance Marketing
  • Our own B2C gambling operators, offering games from the best-of-breed suppliers across the online sports betting and casino industry.

Our brands:

The GiG ecosystem consists of a range of products and services, developed in-house which connect end users, operators and suppliers, creating opportunity for all. We’re proud to have an S-Class iGaming offering, click here to read about our products.

 

What we Offer

We GiGsters play hard, but we work even harder. We take personal responsibility for our deliverables every day, and we’re killing it. We work as one GiG, from teams to individuals, to make iGaming fair and fun for all. Each GiGster, no matter what their role, is empowered to be disruptive. And we are agile enough to make it happen. We are front-runners and deliver the best. Always. No compromises.

Join our team!

As a diverse and inclusive employer, GiG encourages applications from all sections of the community.

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