Training Specialist , Malta.

 

Something about us

 
Gaming Innovation Group is a rapidly growing technology business. The Group offers cutting-edge Cloud based services and B2B Performance Marketing, and owns B2C gambling operators offering games from the best-of-breed suppliers across the online sports betting and casino industry. 
Our vision is to make the iGaming industry an open and connected eco-system, for the benefit of all.  
 

Our brands

 
iGaming Cloud (iGC): our client management platform seeking to interconnect the entire iGaming industry.  iGC offers the full spectrum of services for iGaming operators.  
Rizk, Thrills, Guts, SuperLenny, Kaboo and Betspin: our multiple award winning online casino and sports betting brands.
Innovation Labs: offering online marketing and true lead generation to iGaming businesses on an international level. 
 

Role

 
The iGC Training department handles external operator as well as internal staff training on subjects ranging across the whole iGaming industry and the iGC platform. We play a key role in launching new and exciting Casino and Sportsbook brands, as well as being responsible for the training of iGC staff and GIG's internal brands.
 

What you'll be doing

 
Deliver platform training to internal GIG operators and iGC staff.
Deliver platform training to external operators.
Deliver Escalations Training to all staff using the iGC platform.
Maintain existing documentation and teaching resources.
iGC internal help desk for Back Office related questions
Aid in the delivery of the team's development projects and objectives
 

Who are you?

 
You have the ability to work well with multiple teams, in a multi-tasking environment, Having exceptional relationship management, communication & interpersonal skills and also passionate about learning and the sharing of knowledge with others.
You should have the ability to analyse a situation from multiple aspects and find the best solution for iGC and its partners.
 

What we offer

 
We are team workers and cross functional collaborators - we don't have boundaries when it comes to getting work done.   There will be lots of opportunities for you to be stretched and challenged in your role, and outside of it.  We invest in our people, not just with a great pay and benefits package and the usual free fruit and coffee (and Friday beers), but in focusing on your growth and development - we encourage innovation and 'getting involved' - we celebrate success.  We are an inclusive, multi-cultural and diverse company with over 15 different nationalities represented.
 

Details

 
Start date: As soon as possible really. Let's talk about it.
Last application date: We'll hire as soon as we find a match, apply now.
Location: Malta

As a diverse and inclusive employer, GiG encourages applications from all sections of the community
 

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