Tech Writer, Malta.

 

Something about us

 Gaming Innovation Group is a rapidly growing technology business. The Group offers cutting-edge Cloud based services and B2B Performance Marketing, and owns B2C gambling operators offering games from the best-of-breed suppliers across the online sports betting and casino industry. 
Our vision is to make the iGaming industry an open and connected eco-system, for the benefit of all.  
 

Our brands

iGaming Cloud (iGC): our client management platform seeking to interconnect the entire iGaming industry.  iGC offers the full spectrum of services for iGaming operators.  
Rizk, Thrills, Guts, SuperLenny, Kaboo and Betspin: our multiple award winning online casino and sports betting brands.
Innovation Labs: offering online marketing and true lead generation to iGaming businesses on an international level. 
 

Role

Due to continued expansion of the technical writing function within the GiG Knowledge team, we are looking to recruit an experienced Technical Writer who can create great Product Collateral, for both internal and external audiences.

What you'll be doing

  • Determine the needs of end users for technical documentation
  • Create and maintain user manuals
  • Preparation of release notes for external clients
  • Ensure continuity of style and content across all documentation
  • Review product enhancements and liaise with Product Owners and Developers
  • Revise documents as new changes to the products are effected
  • Organise and write supporting documents for products (e.g. sales/feature guides)
  • Assist in implementation of a CMS, to create a single repository for all documentation and enable publication of material in multiple locations and formats
  • Meet with SMEs in order to ensure that specialised topics are covered
  • Provide guidelines for encoding and change management policies
 

Who are you?

Communication

You must be able to write in explanatory and procedural styles for multiple audiences and explain complex information in a clear and concise manner.  You take technical information and translate it so that colleagues and clients understand it.

Detailed and Imaginative

You are detail orientated – Technical Writers create detailed instructions for others to follow, but you also need the ability to think about a procedure or product in a way that a person without technical experience would think about it.

Team

You understand the importance of working with Product Owners, Developers and Account Managers to create material that supports their requirements.

Technical

You must be able to understand and then explain technical information. Experience in a technical role would be advantageous.

 

Background

  • At least 2 years’ experience in a similar role
  • A degree (or equivalent) in English, Communications or a related subject
  • Technical competency, ideally hands on experience in a technical role
  • Previous knowledge of iGaming would be advantageous
  • Web design experience would be considered an asset

What we offer

 
We are team workers and cross functional collaborators - we don't have boundaries when it comes to getting work done.   There will be lots of opportunities for you to be stretched and challenged in your role, and outside of it.  We invest in our people, not just with a great pay and benefits package and the usual free fruit and coffee (and Friday beers), but in focusing on your growth and development - we encourage innovation and 'getting involved' - we celebrate success.  We are an inclusive, multi-cultural and diverse company with over 15 different nationalities represented.
 

Details

 
Start date: As soon as possible really. Let's talk about it.
Last application date: We'll hire as soon as we find a match, apply now.
Location: Malta

As a diverse and inclusive employer, GiG encourages applications from all sections of the community
 

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